Customer Business Support

National Reach. Local Touch.

Thank you for contacting Broadwave’s Customer Business Support Group. Our goal is to provide you with the fastest service and best support possible. Our support team works around the clock, 365 days a year to guarantee quality service and commitment to keep you connected.

Please Reply to Auto Generated Support Emails

All service request tickets, outages, sales, general inquiries and billing questions are routed through our Customer Business Support System to expedite all inquires in a timely fashion.

  • Service & Technical Issues
  • Power Outage or Lightning Strike
  • Connectivity, Username & Password
  • Request For Quotes
  • Accounts Payable / Receivable
  • General Inquires

Send an email to [email protected] with your company name and details of your request.

Please provide your name and a direct telephone number where you can be reached for easier communication.

To complete the support submission ticket, you MUST click the link received in your email to confirm your support ticket request. After you click the link, Broadwave support will be notified and will contact you promptly.